A young professional residing in East Los Angeles with three years of project/event coordinating and over six years of experience managing various administrative and marketing responsibilities. She is passionate about helping people and creating a smooth workflow/structure.
Korean Resource Center, Los Angeles CA (November 2019 - Present)
Cultivate strong client relations and function as key client liaison across social media platforms
Coordinate and manage team calendars and schedule a weekly team meeting
Produced short videos for an organization by directing, coordinating, and delegating media content to the video editor
Organize, label, edit photos and videos through Adobe Suite and upload them onto Google Drive or Dropbox
Manage Instagram account; increased follower count by 17% within the past year, with an overall average of 10,000 impressions per week across Instagram Reels, posts, and videos
Created and manage organizational TikTok account; reached over 58.1k views and 20.4K likes within two years
Create a workflow by leading the weekly team meetings with the Program Director, Communication Manager, and Community Organizers and set an outreach goal for each event and programs
Identify current trends and report them at weekly team meetings with the Program Director, Communication Manager, and Community Organizers
Design and schedule 3-5 posts per week and update social media content by creating deadlines and social media calendar
Built a 2-month internship program structured around design, content creation, and social media for 15 interns; resulting in 100% satisfaction
Created an email blast template using MailChimp; schedule monthly e-blasts for organization updates, events, and resources
Analyze daily, weekly, and monthly metrics on Squarespace and through social media platforms; generate and send monthly reports to the Program Director
Update the website with the current updates, newsletter and events
Provide administrative support for the Legal Service team such as print, copy, scanning, and filing online
Implemented an online scholarship program; created a sign-up page on the website, trained 4 Legal Service Staff members with new online tools; Over 360+ people signed up and 243 people qualified and received the scholarship
Korean Resource Center, Los Angeles CA (February 2018 - December 2018)
Organized and coordinated logistics for 4 community events for up to 50 participants with a 2-week turnaround time
Managed the Instagram account for an affiliate organization; raised follower engagement by 200% and increased follower count by 150% in 3 months
Represented at conferences, meetings, and events to spread the organization’s mission statement; attended 8 events as a keynote speaker; provided statements to media sources such as CNN, Mother Jones, and Teen Vogue on behalf of the organization
Designed 50% of all flyers and strategized social media content with the Communication & Development Manager
Built a website using Squarespace to promote a national coalition campaign; tracked engagements via Squarespace
Executed a fundraising campaign and raised around $4,000 to support a community member in need
Assisted the Communication Manager with translating external and internal documents from Korean to English
Compass, Pasadena CA (January 2017 - November 2017)
Supported over 80+ real estate agents on a weekly basis managing administrative, marketing, and events related tasks
Worked with a team of 25 marketing coordinators to create open house materials and social media content
Uploaded marketing contents and events on Facebook Business to promote the company office and increased follower engagement by 30% within 5 months of implementation
Assisted Office Administrator to create fun office events and coordinated catering for every event
Worked with product experts to resolve defects by testing and reporting on company applications and websites
Teles Properties, Beverly Hills CA (June 2016 - December 2016)
Provided excellent clerical support for the staff including: correspondence, mail distribution, reception, and hospitality
Primary point of contact for 100+ Real Estate Agents for administrative and marketing related tasks
First audited and corrected about 15 to 40 listing documents and uploaded it to PlanetRE
Ordered necessary office supplies through various venders and store it
Managed the conference room calendar and prepared a clean conference room for the clients
Partners Trust, Beverly Hills, CA (March 2015 - March 2016)
Greeted Associates and guests as they enter the office
Managed and updated the company’s roster, listing addresses
Scheduled and coordinated meetings in the conference room for the Associates
Handled parking validation for guests, administered employee parking, and coordinated reserved parking request
Updated company website per Associates’ request
Adobe InDesign, Illustrator, Photoshop, Lightroom
Canva
Google Suite (Drive, Docs, Slides, Forms, Sheets)
HTML (novice)
iMovie
Later.com
Keynote
Mailchimp
Microsoft Office - (Word, Powerpoint, Excel, Outlook)
Squarespace
Social Media - (Facebook Business, Instagram, TikTok, Twitter)
Zen Desk
85 WPM
Advertisement
Anime/Cartoon
Digital Painting
Entertainment
E-sport
Game Industry
Marketing
Project/Production
Rock Climbing
Social Media
Korean
English